Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

About Leap

About Leap

About Leap

About Leap

What is Leap?

What is Leap?

What is Leap?

How much does Leap cost?

How much does Leap cost?

How much does Leap cost?

Why are we teaching kids about money?

Why are we teaching kids about money?

Why are we teaching kids about money?

Leap Card

Leap Card

What is the Leap Card?

What is the Leap Card?

What is the Leap Card?

Is there a minimum or maximum age to get a Leap card?

Is there a minimum or maximum age to get a Leap card?

Is there a minimum or maximum age to get a Leap card?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Are there loading and spending minimums for my account?

Are there loading and spending minimums for my account?

Are there loading and spending minimums for my account?

Account

How do I update the parent's account information?

How do I update the parent's account information?

How do I update the parent's account information?

Is there a minimum or maximum age to get a Leap card?

Is there a minimum or maximum age to get a Leap card?

Is there a minimum or maximum age to get a Leap card?

How do I add another child to my Leap account?

How do I add another child to my Leap account?

How do I add another child to my Leap account?

How do I cancel my child's account?

How do I cancel my child's account?

How do I cancel my child's account?

Funding

Can I use a credit card as a funding source?

Can I use a credit card as a funding source?

Can I use a credit card as a funding source?

How long do transfers take?

How long do transfers take?

How long do transfers take?

Spending

Where is the Leap card accepted?

Where is the Leap card accepted?

Where is the Leap card accepted?

What if my child misuses their card?

What if my child misuses their card?

What if my child misuses their card?

Can my child withdraw from an ATM?

Can my child withdraw from an ATM?

Can my child withdraw from an ATM?

What happens if I return a purchase made with my Leap card?

What happens if I return a purchase made with my Leap card?

What happens if I return a purchase made with my Leap card?

Saving

What is a Leap Savings goal?

What is a Leap Savings goal?

What is a Leap Savings goal?

How do I add money to my child's savings?

How do I add money to my child's savings?

How do I add money to my child's savings?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Aren't my kids too young for a debit card?

Tasks

What are Tasks?

What are Tasks?

What are Tasks?

How do I set a task?

How do I set a task?

How do I set a task?

Made in the UAE

The products and services mentioned on this webpage belong to Leap services as a financial technology company and not a bank. The Leap services do not offer or provide any banking or financial services either through itself or affiliated entities. The Leap services provides certain facilities for utilization of payment services through Nymcard Payment Services LLC. The “Leap” card is issued by Mashreq Bank PSC, pursuant to license by Visa. Visa is a registered trademark of Visa Inc. Nymcard Payment Services LLC is authorised by the Central Bank of The UAE, holding the Retail Payment Services and Card Schemes license in accordance with the Decretal Federal Law No. (14) of 2018 regarding the Central Bank & Organization of Financial Institutions and Activities, and Regulatory Framework.

Made in the UAE

The products and services mentioned on this webpage belong to Leap services as a financial technology company and not a bank. The Leap services do not offer or provide any banking or financial services either through itself or affiliated entities. The Leap services provides certain facilities for utilization of payment services through Nymcard Payment Services LLC. The “Leap” card is issued by Mashreq Bank PSC, pursuant to license by Visa. Visa is a registered trademark of Visa Inc. Nymcard Payment Services LLC is authorised by the Central Bank of The UAE, holding the Retail Payment Services and Card Schemes license in accordance with the Decretal Federal Law No. (14) of 2018 regarding the Central Bank & Organization of Financial Institutions and Activities, and Regulatory Framework.

Made in the UAE

The products and services mentioned on this webpage belong to Leap services as a financial technology company and not a bank. The Leap services do not offer or provide any banking or financial services either through itself or affiliated entities. The Leap services provides certain facilities for utilization of payment services through Nymcard Payment Services LLC. The “Leap” card is issued by Mashreq Bank PSC, pursuant to license by Visa. Visa is a registered trademark of Visa Inc. Nymcard Payment Services LLC is authorised by the Central Bank of The UAE, holding the Retail Payment Services and Card Schemes license in accordance with the Decretal Federal Law No. (14) of 2018 regarding the Central Bank & Organization of Financial Institutions and Activities, and Regulatory Framework.

Made in the UAE

The products and services mentioned on this webpage belong to Leap services as a financial technology company and not a bank. The Leap services do not offer or provide any banking or financial services either through itself or affiliated entities. The Leap services provides certain facilities for utilization of payment services through Nymcard Payment Services LLC. The “Leap” card is issued by Mashreq Bank PSC, pursuant to license by Visa. Visa is a registered trademark of Visa Inc. Nymcard Payment Services LLC is authorised by the Central Bank of The UAE, holding the Retail Payment Services and Card Schemes license in accordance with the Decretal Federal Law No. (14) of 2018 regarding the Central Bank & Organization of Financial Institutions and Activities, and Regulatory Framework.